Follow the Leader

A behavior-based approach to leadership does not focus on education, personal drive, or intelligence. Instead, the focus is on how you act. What you say and how you say it influences the nature [...]

Management Dilemma: Millenials

At first, I noticed it only occasionally, but now, it’s a clearly defined trend. As I wrap up a meeting or presentation, a common question is: Can you help us manage Millennials? “Millennials,” [...]

Passionate Communication

Passionate Communication Let’s talk, for a minute, about passion. No, not the kind of passion you find on soap operas and in novels. I want to talk about passionate communication – enthusiastic [...]

Leading: The Way

 Dear Friends: Earlier this year, I alerted you to the publication of my book, Leading: The Way — Behaviors That Drive Success. I am so appreciative of the broad support I have received for [...]

What I’ve Learned From You

After back-to-back meetings with no breaks one day last week, I finally arrived home and opened a client email. It was a thank-you note — completely unexpected. I can’t tell you what [...]

Can You Read Minds?

“There is only one way… to get anybody to do anything. And that is by making the other person want to do it.”– Dale Carnegie What if you could read other people’s minds? Think, for a [...]