Clear Communication is Key
In a recent 360° interview for one of our clients, I encountered a fascinating perspective on communication. The interviewee remarked that our client communicates too much.
This might sound counterintuitive, especially since our coaching emphasizes frequent communication as a key ingredient for a high-productivity culture.
Upon closer examination, it became clear that our client’s eagerness to keep everyone informed led to a unique challenge: communicating in the moment. Here’s the catch: while this approach has its advantages – real-time updates, transparency, and responsiveness – it also comes with some downsides.
In some instances, our client would communicate concerns and issues without pausing to reflect, resulting in a follow-up with a solution shortly after. The lesson here? Timing and cadence are integral to communication effectiveness. If you’re naturally inclined to move swiftly, consider these nuggets of wisdom:
- Pause at times to ensure your communication is truly efficient.
- Reflect on whether a single, well-timed message could replace multiple rapid-fire updates.
- Remember that sometimes, a well-timed moment of silence can speak volumes.
In the grand symphony of communication, timing and cadence are the conductor’s baton.
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